Terms of Service
Welcome to Suki Kawaii! These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website and purchasing products, you agree to abide by these Terms. If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By accessing and using the Suki Kawaii website, you agree to be bound by these Terms, along with any other applicable policies or documents that may be referenced herein. We reserve the right to change, modify, or revise these Terms at any time, and any changes will take effect immediately upon posting on the website.
2. Account Registration
To make a purchase or access certain services, you may be required to create an account with us. You agree to provide accurate, complete, and up-to-date information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect unauthorized activity or security breaches regarding your account, please notify us immediately at sukikawaiiland@gmail.com.
3. Use of Our Website
You agree to use our website for lawful purposes only. You may not use the website to:
- Violate any laws or regulations
- Engage in fraudulent or deceptive activity
- Infringe upon the intellectual property rights of others
- Disrupt, interfere with, or damage the functioning of the website
We reserve the right to suspend or terminate your account or access to the website if we determine that you have violated these Terms.
4. Product Information
We strive to ensure that the products and descriptions listed on our website are accurate. However, we do not guarantee the accuracy, completeness, or reliability of any product information, including pricing, availability, and descriptions. We reserve the right to make changes to product listings without prior notice.
Product images are for illustrative purposes only and may vary slightly from the actual products due to lighting or display settings.
5. Orders and Payment
When you place an order through our website, you are making an offer to purchase the products listed in your cart. All orders are subject to availability and acceptance by us. We reserve the right to refuse or cancel any order for reasons such as product availability, errors in pricing, or suspected fraud.
We accept various payment methods, including credit cards, debit cards, and other online payment methods as listed at checkout. By providing your payment information, you authorize us to charge the total amount due for your order, including taxes and shipping fees.
6. Shipping and Delivery
We will process and ship your order as soon as possible after payment has been confirmed. Shipping times vary depending on the location and availability of the products. Please refer to our Shipping Policy for more details on delivery times and shipping costs.
While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party carriers or customs processes.
7. Returns and Exchanges
Please refer to our Return Policy for information regarding returns, exchanges, and refunds. Our return policy outlines the conditions under which products can be returned and the time frame for returns.
Items that are damaged or defective upon arrival will be eligible for return or exchange, subject to our return policy conditions.
8. Intellectual Property
All content on the Suki Kawaii website, including text, graphics, logos, images, and software, is owned by or licensed to us and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express permission.
9. Limitation of Liability
To the fullest extent permitted by law, Suki Kawaii shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or the products purchased. This includes damages for loss of profits, business interruption, or the loss of data.
We are not responsible for any errors, omissions, or inaccuracies in the content on our website or any third-party links provided.
10. Indemnification
You agree to indemnify, defend, and hold harmless Suki Kawaii, its affiliates, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any third-party rights.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Hong Kong, China, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Hong Kong for any legal action arising from these Terms or your use of the website.
12. Dispute Resolution
In the event of a dispute, we encourage you to contact us first to attempt to resolve the issue informally. If we are unable to resolve the dispute amicably, you agree to submit the dispute to binding arbitration in accordance with the laws of Hong Kong.
13. Termination
We reserve the right to suspend or terminate your access to the website at any time and for any reason, including, but not limited to, violations of these Terms. Upon termination, your right to use the website will immediately cease.
14. Severability
If any provision of these Terms is deemed invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
15. Entire Agreement
These Terms, along with our Privacy Policy and Return Policy, constitute the entire agreement between you and Suki Kawaii regarding your use of the website and purchase of products.
16. Contact Us
Email: sukikawaiiland@gmail.com
Hollywood Commercial Center, 610 Nathan Road, Room 1318-19, Mong Kok,
Kowloon Hong Kong SAR
Phone: +852 68494418