Refund and Returns Policy
At Suki Kawaii, we want you to be completely happy with your purchase. That's why we offer hassle-free returns and refunds on all orders. Whether you change your mind, receive a damaged product, or simply don't love your purchase, we're here to help.
Please note the following important points:
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If you wish to return a product, please reach out to us within 30 days of receiving your order. We'll be happy to provide you with a returns shipping label and help process your refund.
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Returned products must be unworn, unwashed, and in their original condition. We cannot accept returns on any used, damaged, or altered items.
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If you receive a damaged or defective item, please reach out to us right away so we can make it right. We may ask for photos of the damage to help us better assist you.
To start a return or refund request, simply email us at sukikawaiiland@gmail.com. Our friendly and helpful customer service team will be happy to assist you every step of the way.
At Suki Kawaii, we value your trust and satisfaction above all else. Thank you for choosing to shop with us!